Terms: All monies due on sale.

Class and Event Fees:  Deposits and pre-payments are non-refundable within thirty (30) days of the event.    Class fees are transferable to a future class within one (1) year.  Event fees, i.e. Retreats with special guests are not transferable, refer to the cancellation clause in each event.  No Exceptions.

Deposits on Services:   50% Deposit required at booking. Deposits for services are non-refundable within twenty-four (24) hours of service.  Twenty-four (24) hours prior to service your deposit is refundable in the manner it was paid, i.e. credit/debit card, check or cash.

Returns and Refunds Policy:  No returns on crystals and jewelry. Other merchandise is returnable if in original packaging and unused, subject to approval by the Director or Owners, within 30 days of receipt. Monies shall be refunded in the manner they were paid, i.e. cash, check or credit/debit card.

There shall be no refunds on practitioner services unless you inform your practitioner within the first ten (10) minutes that you are not happy.  All monies will be refunded promptly if there is any misconduct by any of our practitioners, provided management is informed immediately.  Practitioners and clients are expected to abide by our professional conduct standards pursuant to Article 14, of Gateway Cottage Wellness Center’s  Independent Contractor’s agreement as follows:

14. Professional Conduct. Independent Contractor will never involve himself/herself (while on company time or on a company job) in lustful play or sexual activity, for Independent Contractor is aware of the consequences; immediate termination, legal prosecution and industrial license revocation; all of which will come expeditiously and without severance pay, or as well as, no further obligation on the part of the Gateway Cottage Wellness Center LLC, to the undersigned.

Independent Contractor may refuse service to any client who acts inappropriately, asks for or demands sexual activity or jeopardizes the Independent Contractor’s professional service in any way. Any such actions by the client, shall be documented in writing by the Independent Contractor, reviewed and signed by the director or owner, and placed in the independent contractor and clients file. Gateway Cottage Wellness Center LLC, shall support Independent Contractor’s right to refuse service as long as proper procedures are followed.

Liability and Release:

Clients of Gateway Cottage Wellness Center (GCWC) understand that our practitioners do not diagnose conditions nor do they prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional.  Our services do not take the place of medical care.  GCWC recommends that clients see a licensed physician or licensed health care professional for any physical or psychological ailment you may have. Our services can complement any medical or psychological care you are receiving.  GCWC assures our clients that any personal information gathered by GCWC is confidential and intended for use only by our practitioners; that a medical referral may be requested of you; and that GCWC and its practitioners are not held liable for the management of or arising of conditions.

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